'It was a sticker on my Spur ribs'
|Published
CLAIM: Welcome Estate mother shows barcoded sticker on meat CLAIM: Welcome Estate mother shows barcoded sticker on meat
Wesaal Abrahams came to the Daily Voicethis week after she found a sticker on the vleisshe had bought at Topeka Spur in Kenilworth Centre and taken home in a doggy bag.
However, Spur said the sticker could not have come from any of their facilities.
They pointed out that the meat is grilled at over 500°C on a flame grill, a process in which “paper/plastic would be incinerated immediately”.
The Welcome Estate mom says on Tuesday she received several calls from a man who identified himself as Reaaz Ahmed, a meat supplier.
“I did not answer the phone and WhatsApped him instead,” explains Wesaal.
CLAIM: Welcome Estate mother shows barcoded sticker on meat
“He told me he was the meat supplier and in the text he said that the barcode was used to track beef. Now you can see they (Spur) are lying. I mean where would I get a sticker like that from? My child could have choked on that thing.”
In the conversation, Ahmed tells Wesaal that the owner “feels very bad about her disappointing experience”.
Regarding the sticker, he texted: “So sorry about this. This is used to trace the beef to see where it comes from,” adding: “I will have a word with the staff to make sure that they get extra training around this matter.”
MESSAGE: Sticky ribs chat
Ahmed on Wednesday confirmed he contacted Wesaal, but says he did so at the franchise owner’s request.
“The owner was travelling and asked me to contact her to understand the complaint. As an expert I told her the sticker is used to identify beef, but I did not supply the ribs to Spur,” he said.
Daily Voice sent screengrabs of the conversation to Spur, but they are sticking to their story.
Wesaal says the whole thing has left a bad taste in her mouth and she will not visit Spur again.