Family say builder is reluctant to amend faulty gate he installed
EVADE: Franklin Kadeage from Prince Steelwork
A Parow Valley family had a faulty electric driveway gate installed and now the online businessman who did the R18 500 job has slammed the door in their faces.
The Wingrove family says Franklin Kadeage from Prince Steelwork started avoiding them after they informed him the motor of the Nutec gate had stopped working.
The family decided to install a new gate after gangsters broke the window of their bakkie and they felt the need to beef up security.
The gate was installed on April 30 but only worked properly for one week.
The Wingroves are now forced to open the gate manually and want the company to repair the motor.
Gladys Wingrove, 55, says they were impressed by Franklin’s online profile, promising quality service at a reasonable price, and contacted him.
“He spoke nicely and everything he said made sense. He quoted us R18 500 to install a big Nutec gate and he wanted a deposit of R12 000 upfront. We paid it on 29 April,” she says.
“They arrived with the gate on the 30th. We realised the motor was too small for the gate and spoke to the guy about it. He insisted it was OK.
“But seven days later, we couldn’t open the gate. The motor stopped working. We are now back at square one.”
The remainder was paid upon completion of job.
Husband Daniel Wingrove, 66, warned the public to be careful when doing business online, especially with those offering cheap services.
Franklin told the Daily Voice he was aware of the complaint and would send his team to assess and fix the gate between last Thursday and Friday.
The Wingroves say they did not arrive.